Our modern clinical facility at Orthotix headquarters in Cardiff offers a convenient walk-in healthcare assistant fitting service, alongside diarised assessments with qualified Healthcare Professionals. Patients can self-refer and attend Monday to Friday for all non-technical products.
With the full Orthotix product catalogue available on-site, most patients can be assessed and fitted with an appropriate solution during a single visit, ensuring timely access to expert advice, personalised support, and immediate product provision.
Don't need an assessment? View our products here.
Walk-In Healthcare Assistant Service
Most of our products are deemed as non-technical which means that our experienced in-house Healthcare Assistants can aid you with fitting and product specific information during your visit. This service is free of charge, with all products chargeable at our recommended retail price.
No appointment is necessary for this service, our walk-in clinic is open 9am – 5pm Monday to Friday.
If you are unsure whether you need to see a Healthcare Professional please use the ‘Request An Appointment’ tool below, and a member of the team will contact you shortly to confirm.
Request An Appointment
Diarised Healthcare Professional Service
We also offer a diarised appointment service with our in-house Orthotist or Podiatrist. These qualified medical professionals are available on scheduled days to offer assessment and fitting for a variety of our more technical products. This option is subject to a service charge, with all products chargeable at our recommended retail price.
Please contact us using our details or the ‘Request An Appointment’ tool below and a member of our team will contact you to discuss your requirements, confirm a time and date and provide costings.
For VAT relief a vat exemption certificate will be required.
Request An AppointmentRequest an Appointment
If you are thinking of attending our Healthcare Assistant led walk-in service or seeking an appointment with our Healthcare Professional, please get in touch with us via our contact details or by using this online tool.
Once we’ve received a request for either option, a member of our dedicated customer service team will then contact you to discuss your requirement, provide further information and confirm a booking time slot.
FAQ
What time is the clinic open?
For our Walk-In Healthcare Assistant Service the clinic is open 9am-5pm Monday to Friday, excluding any National UK Holidays.
For our Diarised Healthcare Professional Service please contact the team by filling out the above information. Our dedicated staff will reach out shortly to arrange an appointment.
When do I collect my goods?
Our entire product range is stored-on-site, giving you a comprehensive choice with same-day availability. In most cases, your chosen product can be fitted during your appointment, so you can leave fully equipped without the need for a return visit.
Where are you based?
Our clinic is based at our Head Quaters in South Wales. The address is Orthotix, Sanatorium Road, Canton, Cardiff, CF11 8DG.
