When can a simple insole be self-selected?
A basic cushioning insert may be reasonable for general comfort when there is no significant deformity, skin risk or complex symptom pattern.
It should still fit the footwear securely and should not create new pressure.
When is professional assessment more important?
- pain is persistent, severe or repeatedly returns;
- walking or balance is affected;
- one foot needs different support from the other;
- there is significant deformity or instability;
- standard insoles repeatedly cause discomfort;
- a posted or modular correction is being considered;
- the wearer is a child with persistent symptoms;
- there is reduced sensation or fragile skin;
- pressure lesions repeatedly form.
Why does reduced sensation matter?
A person with reduced sensation may not feel excessive pressure developing beneath an insole.
Skin inspection and appropriate pressure assessment become more important in this situation.
What if there is diabetes or poor circulation?
These factors can increase the consequences of pressure or skin damage.
Professional advice is appropriate before independently modifying or using an offloading device where the foot is considered at risk.
When should posted orthotics be assessed?
Posting changes the way support is distributed beneath the foot and can influence the lower limb.
The direction and amount should follow a defined clinical requirement.
When should children be assessed?
Most painless flexible flat feet in young children do not need orthotic treatment.
Assessment is more appropriate where there is pain, stiffness, poor balance, reduced endurance, one-sided change or a need for a corrective device.
What if an insole causes new pain?
A new structured orthotic can feel unfamiliar, but severe pain, numbness, instability or skin damage should not be treated as normal adaptation.
Remove the device and seek review.
What will a clinician assess?
- symptoms and medical history;
- foot shape and range of movement;
- skin and pressure areas;
- walking pattern;
- current footwear;
- the purpose of the orthosis;
- whether a prefabricated, modified or custom device is appropriate.
Important: Seek urgent medical assessment for sudden severe foot pain after injury, inability to bear weight, major swelling, spreading redness, an open infected wound or rapidly worsening weakness or numbness.
Does professional assessment always mean custom orthotics?
No. A clinician may recommend footwear changes, a simple cushioning insole, a prefabricated orthotic, professional modification or a custom-made device depending on the findings.

