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Orthotix Advice Centre

What Are Orthotic Insoles Used For?

Orthotic insoles are shoe inserts designed to support, cushion or redistribute pressure beneath the feet. Depending on their design, they may be used to relieve discomfort, support the arches, improve rearfoot stability, reduce pressure beneath sensitive areas or influence how the foot moves during walking.

Orthotic insoles are available as standard off-the-shelf products, professionally modified devices and fully custom-made prescriptions. The most appropriate option depends on the symptoms, foot shape, footwear and level of support required.
What Are Orthotic Insoles Used For?

Quick Answer

Orthotic insoles are used to provide structured support, redistribute pressure and improve comfort inside footwear. They may help people experiencing plantar fasciitis, painful low arches, excessive foot movement, forefoot pressure or general foot fatigue. They do not permanently change the shape of the foot and should be selected according to the individual requirement.

What Is An Orthotic Insole?

An orthotic insole is a removable device worn inside footwear to support, cushion or change how pressure passes through the foot.

Orthotic insoles may be designed to:

  • Support the medial arch
  • Stabilise the rearfoot
  • Cushion the heel or forefoot
  • Redistribute pressure
  • Reduce strain through painful structures
  • Limit selected foot movements
  • Accommodate areas of deformity
  • Improve comfort during standing and walking

There are many different designs, materials and levels of firmness.

Some orthotics are flexible and cushioning, while others use firmer materials to provide more defined support. The correct type depends on what the device is intended to achieve.

Why Are Orthotic Insoles Prescribed?

Orthotic insoles may be prescribed or recommended for several reasons.

NHS orthotic services describe their purposes as including:

  • Relieving pain or discomfort
  • Protecting high-pressure areas
  • Supporting weakened muscles or joints
  • Influencing foot-joint movement
  • Improving alignment during walking
  • Limiting unwanted movement

An orthotic should therefore be selected according to a defined need rather than simply because it feels firm or supportive.

What Is The Difference Between Functional And Accommodative Insoles?

Orthotic insoles are often divided into two broad categories.

Functional Orthotic Insoles

Functional devices are designed primarily to provide support or influence how the foot works.

They may include:

  • A contoured arch
  • A shaped heel cup
  • Rearfoot posting
  • Wedges
  • Metatarsal support
  • Firmer materials
  • Targeted modifications

They may be used where greater support is required to reduce strain, improve stability or influence pressure and movement.

Accommodative Insoles

Accommodative devices primarily focus on:

  • Cushioning
  • Pressure relief
  • Protecting sensitive areas
  • Accommodating deformity
  • Improving comfort

They are often softer and may be used where direct pressure, corns, callus, arthritis or reduced sensation is a concern.

NHS guidance distinguishes functional devices that provide support from accommodative devices designed mainly to ease pressure.

Some insoles combine both functions by using a structured base with softer cushioning materials.

Are Orthotic Insoles Used For Plantar Fasciitis?

Yes, orthotic insoles are commonly used as one part of plantar-fasciitis management.

A suitable insole may help by:

  • Supporting the medial arch
  • Cushioning the heel
  • Redistributing pressure
  • Improving rearfoot stability
  • Making standing and walking more comfortable
  • Reducing strain through painful areas

However, orthotic insoles should not normally be used as the only treatment.

The 2023 clinical guideline for plantar heel pain advises that prefabricated or custom orthoses should not be relied upon as an isolated short-term treatment. They may instead be combined with stretching, rehabilitation, education and other appropriate measures.

Other elements of plantar-fasciitis management may include:

  • Supportive footwear
  • Plantar-fascia stretching
  • Calf stretching
  • Progressive strengthening
  • Temporary activity modification
  • Taping
  • A night splint for persistent first-step pain

Are Orthotic Insoles Used For Flat Feet?

They may be used where flat feet are causing pain, stiffness, fatigue or difficulty with activity.

An orthotic may provide:

  • Support beneath the arch
  • Improved rearfoot stability
  • Greater contact beneath the midfoot
  • Reduced fatigue during standing
  • Improved comfort during walking
  • A more supportive interface inside the shoe

However, flat feet do not automatically require treatment.

Many people have low arches without pain or functional problems. The NHS states that no treatment is normally needed where flat feet are not causing symptoms. Insoles may support the feet and ease discomfort, but they do not permanently create or restore an arch.

Professional advice may be helpful where flat feet are:

  • Painful
  • Stiff
  • Weak
  • Associated with numbness
  • Affecting balance
  • Newly developed
  • Present on one side only

Can Orthotic Insoles Help Overpronation?

Orthotic insoles may be used where excessive or poorly controlled inward foot movement appears to contribute to pain or fatigue.

Pronation is a normal part of walking. The foot naturally rolls inward to absorb force and adapt to the ground.

Support may become relevant where the movement is associated with:

  • Arch discomfort
  • Heel pain
  • Foot fatigue
  • Poor stability
  • Recurring symptoms
  • Uneven shoe wear
  • Difficulty tolerating prolonged activity

A structured orthotic may include:

  • A defined arch profile
  • Rearfoot support
  • A firm heel cup
  • Posting or wedges
  • Materials that resist compression

The objective is usually to improve comfort and function while the device is worn rather than to permanently change the foot.

Dedicated guide:

Can Orthotic Insoles Help Overpronation?

Are Orthotic Insoles Used For Arch Pain?

Yes.

Arch pain may develop because of:

  • Prolonged standing
  • Sudden increases in activity
  • Plantar-fascia irritation
  • Foot-muscle fatigue
  • Poorly fitted footwear
  • Low or high arches
  • Excessive movement
  • An injury or underlying condition

A contoured orthotic may increase contact beneath the arch and spread pressure over a broader surface.

However, the arch should feel supported rather than sharply pressed.

An orthotic may be unsuitable if it causes:

  • Burning beneath the arch
  • Sharp localised pressure
  • Numbness
  • Increasing pain
  • The feeling that the foot is being pushed outwards
  • Instability inside the shoe

More arch height does not automatically provide more effective support.

Can Orthotic Insoles Help Heel Pain?

They may help some causes of heel pain.

A structured insole may provide:

  • Heel cushioning
  • A shaped heel cup
  • Arch support
  • Rearfoot stability
  • Pressure redistribution
  • A more supportive base inside the shoe

Orthotics may be considered for plantar heel pain where support is required alongside stretching, footwear and rehabilitation.

However, heel pain can also be caused by:

  • Achilles tendinopathy
  • Heel-pad irritation
  • Bursitis
  • Nerve irritation
  • Stress injury
  • Trauma
  • Unsuitable footwear

The correct insert depends on the cause. A structured arch-supporting orthotic will not necessarily be appropriate for every type of heel pain.

Are Orthotic Insoles Used For Forefoot Pain?

They may help redistribute pressure beneath the ball of the foot.

Orthotics designed for forefoot symptoms may include:

  • Metatarsal support
  • Retrocapital padding
  • Pressure-relief wells
  • Softer forefoot materials
  • Cut-outs beneath sensitive areas
  • Full-length cushioning

These features may help manage pressure associated with:

  • Metatarsalgia
  • Prominent metatarsal heads
  • Arthritis
  • Corns or callus
  • General forefoot overload
  • Selected nerve-related symptoms

Correct positioning is important.

A metatarsal raise is normally positioned behind the metatarsal heads rather than directly beneath the painful joint. Incorrect placement may increase discomfort.

Persistent burning, tingling, numbness or shooting pain should be professionally assessed rather than treated as ordinary pressure fatigue.

Can Orthotic Insoles Relieve Pressure?

Yes. Pressure redistribution is one of the principal reasons insoles may be used.

An insole can alter how load is distributed beneath the foot by:

  • Increasing contact across a wider surface
  • Cushioning sensitive areas
  • Supporting the arch
  • Creating space beneath a pressure point
  • Using softer or firmer materials in selected regions
  • Adding pads, plugs or cut-outs

NHS orthotic guidance identifies offloading high peak-pressure areas as a common reason for prescribing insoles.

People with reduced sensation or a high risk of skin damage require careful assessment because they may not feel excessive pressure developing.

Can Orthotic Insoles Help Arthritis?

They may improve comfort where arthritis affects the feet.

Depending on the joints involved, an orthotic may:

  • Cushion painful areas
  • Redistribute pressure
  • Accommodate deformity
  • Support weakened joints
  • Reduce movement through an irritated region
  • Improve footwear comfort

A softer accommodative device may be appropriate where the foot is sensitive or deformed.

A firmer functional device may be used where structured support or movement control is required.

The design must match the individual presentation because arthritis can affect different joints and produce very different foot shapes.

Can Orthotic Insoles Help Tired Feet?

Potentially.

People who stand or walk for long periods may experience fatigue beneath the heels, arches or forefeet.

An orthotic may help by:

  • Supporting the arches
  • Redistributing pressure
  • Cushioning high-load areas
  • Stabilising the foot inside the shoe
  • Reducing fatigue associated with excessive movement
  • Improving the internal comfort of work footwear

A softer cushioning insole may be more appropriate where general impact and pressure are the main concerns.

A structured orthotic may be preferable where tiredness occurs alongside:

  • Painful low arches
  • Poor stability
  • Recurring plantar fasciitis
  • Excessive foot movement
  • A need for more defined support

Can Orthotic Insoles Help Knee Or Lower-Limb Pain?

Orthotic insoles are sometimes prescribed where foot function appears to contribute to symptoms higher in the lower limb.

RNOH guidance notes that insoles may occasionally be provided as part of treatment for knee pain.

However, knee, hip and back pain have many possible causes.

An orthotic should not be assumed to resolve symptoms higher in the body simply because it changes foot position. Professional assessment is sensible where pain is persistent, severe or unrelated to a clear foot problem.

Orthotics can also occasionally create new aches in the legs or back if they are unsuitable or introduced too quickly.

Do Orthotic Insoles Permanently Correct The Feet?

Generally, no.

Orthotic insoles mainly affect support, pressure or movement while they are being worn.

They do not usually:

  • Permanently rebuild an arch
  • Permanently correct pronation
  • Change the length of the bones
  • Cure every cause of foot pain
  • Replace rehabilitation where strength is required

For example, NHS guidance explains that insoles may ease pain associated with flat feet but do not change the shape of the feet.

The aim is usually to improve comfort, mobility and function rather than permanently reshape the foot.

Are Orthotic Insoles The Same As Ordinary Shoe Insoles?

Not always.

An ordinary shoe liner may primarily provide:

  • A finished surface inside the shoe
  • Light cushioning
  • Moisture absorption
  • Basic comfort

An orthotic insole may additionally provide:

  • A contoured arch
  • Rearfoot support
  • A heel cup
  • Wedges or posting
  • Pressure-relief features
  • Multiple densities
  • A firmer supportive base
  • Scope for clinical modification

Some retail products use the term “orthotic” loosely, so the construction and intended purpose should be considered rather than relying only on the product name.

Off-The-Shelf vs Custom Orthotic Insoles

Orthotic insoles are available as prefabricated and custom-made devices.

Off-The-Shelf Orthotics

These are manufactured in standard:

  • Sizes
  • Shapes
  • Arch heights
  • Densities
  • Support levels
  • Materials

They may be suitable where:

  • Foot shape is relatively straightforward
  • Both feet require similar support
  • Symptoms are uncomplicated
  • The device fits comfortably
  • Extensive modification is unnecessary

Some off-the-shelf orthotics can still be heat moulded, ground, trimmed or adapted by a professional.

Custom Orthotics

These are manufactured following an individual assessment and prescription.

They may be considered where:

  • The feet require different designs
  • A deformity needs accommodating
  • A particular area requires precise offloading
  • Standard devices repeatedly fail
  • Previous surgery or injury has altered the foot
  • A complex clinical prescription is needed
  • Footwear requirements are unusual

Custom-made does not automatically mean better for every person. Its advantage is greater individualisation where a standard product cannot meet the required prescription.

Dedicated guide:

Off-The-Shelf vs Custom Orthotics

Full-Length vs Three-Quarter-Length Orthotics

Orthotic insoles are available in different lengths.

Full-Length Orthotics

These extend from the heel towards the toes and may provide:

  • Support across the heel and arch
  • Forefoot cushioning
  • A continuous surface beneath the foot
  • Pressure redistribution from heel to toe
  • Greater comfort during prolonged standing

They normally require footwear with sufficient depth or a removable existing liner.

Three-Quarter-Length Orthotics

These finish behind the ball of the foot and may fit more easily inside:

  • Formal shoes
  • Shallower footwear
  • Shoes without removable liners
  • Footwear with limited toe-box space

They provide less direct cushioning beneath the forefoot but may be easier to transfer between shoes.

The Bio Advanced range is available in full-length and three-quarter-length versions.

What Materials Are Orthotic Insoles Made From?

Orthotics can be manufactured from materials including:

  • EVA
  • Polypropylene
  • Polyurethane foam
  • Silicone foam
  • Carbon-fibre composites
  • Nylon
  • Multi-density combinations
  • Fabric and microfibre top covers

Material selection affects:

  • Firmness
  • Flexibility
  • Weight
  • Cushioning
  • Durability
  • Thickness
  • Scope for modification

A firmer material may provide more consistent support, while a softer material may provide greater cushioning and accommodation.

Neither is automatically better. The material must suit the intended purpose and the person wearing it.

How Do You Choose The Correct Density?

The appropriate density depends on more than body weight.

Factors may include:

  • The required level of support
  • Foot sensitivity
  • Activity level
  • Foot shape
  • Footwear
  • Pressure distribution
  • Previous experience with insoles
  • Whether the device will be modified
  • The amount of cushioning required

A lower-density EVA may provide gentler support and greater accommodation.

A medium-density option may offer a balance between cushioning and control.

A firmer option may resist compression more effectively but can feel more prominent beneath the foot.

The correct density should provide useful support without creating excessive pressure.

Should Orthotic Insoles Be Worn In Both Shoes?

Orthotic insoles are normally worn as a pair.

This may provide:

  • Similar height on both sides
  • Balanced support
  • More consistent footwear fit
  • Reduced risk of creating an unintended leg-length difference
  • A more symmetrical walking experience

However, the two orthotics do not always need to be identical.

A clinician may prescribe different:

  • Wedges
  • Pressure-relief areas
  • Arch profiles
  • Heel lifts
  • Materials
  • Corrections

Do not independently add substantial modifications to one side without considering how they may affect balance and walking.

What Footwear Works Best With Orthotic Insoles?

Orthotic insoles work as part of the footwear.

Suitable shoes should ideally provide:

  • Adequate depth
  • Sufficient width
  • Enough toe room
  • Secure laces, straps or hook-and-loop fastening
  • A stable heel counter
  • A supportive sole
  • A removable existing liner
  • A heel that remains securely contained

NHS orthotic guidance recommends deep, adequately wide footwear with secure fastening and notes that removable shoe liners can create additional space for an orthotic.

An insole cannot fully compensate for footwear that is:

  • Too tight
  • Too shallow
  • Too short
  • Badly worn
  • Unstable
  • Poorly fastened
  • Unsuitable for the activity

Should You Remove The Existing Shoe Liner?

Where possible, remove the original removable liner before fitting a full-length orthotic.

Stacking two full-length insoles may:

  • Compress the toes
  • Push the heel upwards
  • Cause heel slippage
  • Create pressure over the top of the foot
  • Change where the arch support contacts the foot
  • Make the footwear unstable

If the existing liner cannot be removed, the footwear must have enough depth to accommodate the orthotic without creating pressure.

How Should An Orthotic Fit?

The orthotic should sit flat and remain secure inside the shoe.

Check that:

  • The heel rests fully within the heel section
  • The arch contour contacts the correct area
  • The insole does not curl
  • The insert cannot move forwards or sideways
  • The toes remain unrestricted
  • The heel remains inside the shoe
  • The shoe fastens securely
  • No sharp pressure point develops

The edge of the orthotic should not dig into the heel, arch or forefoot.

A technically suitable device can still cause problems when fitted inside inappropriate footwear.

How Long Does It Take To Get Used To Orthotic Insoles?

Structured orthotics may initially feel unusual because they change pressure and support beneath the feet.

They should normally be introduced gradually.

A practical approach is to:

  1. Wear them for approximately 30 to 60 minutes initially.
  2. Use them during ordinary daily activity.
  3. Check the feet for redness, rubbing or pressure.
  4. Increase wearing time gradually.
  5. Avoid immediately using them for a full shift or demanding exercise.
  6. Stop if severe pain or skin damage develops.

NHS guidance commonly recommends increasing wear over approximately one to two weeks, while some patients may require two to three weeks to reach comfortable all-day use.

How Should Orthotic Insoles Feel?

A suitable orthotic may feel noticeable, particularly beneath the arch, but it should not feel sharply painful.

Positive signs may include:

  • Improved walking comfort
  • Reduced heel or arch pain
  • Less foot fatigue
  • Greater stability
  • Improved tolerance for standing
  • Fewer symptom flare-ups
  • No rubbing or skin damage

Warning signs include:

  • Sharp pressure
  • Burning
  • Numbness or tingling
  • Skin redness that does not settle
  • Blistering
  • Toe compression
  • Heel slippage
  • Increasing instability
  • New pain elsewhere

Remove the insoles and reassess them if symptoms progressively worsen.

How Long Are Orthotic Insoles Worn For?

The required duration depends on the reason for use.

Some people wear orthotics temporarily while:

  • An injury settles
  • Rehabilitation progresses
  • Activity is gradually increased
  • Footwear or working demands are modified

Others may use them on an ongoing basis for:

  • Long-term support
  • Persistent deformity
  • Pressure management
  • Recurring symptoms
  • A chronic condition

NHS guidance notes that some people use insoles indefinitely, while others may stop once pain has resolved or an injury has healed.

Do Orthotic Insoles Replace Exercise?

No.

Orthotics may support the foot and improve comfort, but they do not replace strength, mobility or gradual tissue conditioning.

Depending on the condition, treatment may also include:

  • Calf strengthening
  • Foot-muscle exercises
  • Balance work
  • Plantar-fascia stretching
  • Calf stretching
  • Activity modification
  • Gradual return to exercise
  • Footwear changes

NHS guidance commonly provides insoles as part of a wider care plan that may include rehabilitation, footwear advice and other treatments.

How Long Do Orthotic Insoles Last?

There is no universal lifespan.

Durability depends on:

  • Material
  • Frequency of wear
  • Body weight
  • Activity level
  • Footwear
  • Moisture
  • Heat
  • Professional modifications
  • How the insole is cleaned and stored

Check regularly for:

  • Cracks
  • Splits
  • Permanent compression
  • Worn top covers
  • Loose components
  • Creased edges
  • Changes in shape
  • Loss of support
  • Movement inside the shoe

NHS orthotic guidance recommends removing insoles regularly to inspect for wear and damage.

How Should Orthotic Insoles Be Cleaned?

Follow the product or clinician’s instructions.

General care may include:

  • Wiping the surface with a damp cloth
  • Avoiding soaking
  • Avoiding washing machines
  • Drying at room temperature
  • Keeping them away from radiators
  • Removing them from damp footwear
  • Inspecting them before refitting

Excessive heat may distort thermoplastic or foam materials.

Why Choose The Bio Advanced Full Length Insole?

The Bio Advanced Full Length Insole is a flexible EVA orthotic designed to provide structured support across the heel, arch and forefoot.

Its features include:

  • Flexible EVA construction
  • Low- and medium-density options currently listed online
  • Full-length coverage
  • Intrinsic 4° rearfoot support
  • A metatarsal raise
  • Sustentaculum tali support
  • An antimicrobial microfibre top cover
  • Heat-mouldable and grindable construction
  • Self-adhesive customisation components
  • Multiple sizes
  • Supplied as a pair

The included components comprise heel cushions, forefoot and rearfoot wedges, heel lifts and pressure-relief plugs. The product may contain latex.

Orthotix lists its uses as including:

  • Shock attenuation
  • Pressure relief
  • Low arch profiles
  • Sore or tired feet
  • Casual and sports footwear
  • Plantar fasciitis
  • Overpronation
  • Flat feet
  • Arthritic foot concerns

Who May Benefit From Bio Advanced?

The Bio Advanced may be worth considering where a person requires:

  • More support than a flat cushioning insole
  • A contoured arch
  • Rearfoot stability
  • Full-length pressure distribution
  • A flexible EVA construction
  • A choice of support density
  • Scope for professional adjustment
  • A device suitable for trainers or supportive everyday footwear

It may be less suitable where:

  • Footwear is very shallow
  • Strong arch contact is poorly tolerated
  • The feet require substantially different prescriptions
  • A complex deformity needs individual accommodation
  • A specific pressure area needs custom offloading
  • The person has an allergy or sensitivity to latex
  • A clinician recommends another design

When Might A Cushioning Insole Be Better?

A softer cushioning insole may be more suitable where the main priorities are:

  • Shock absorption
  • Heel cushioning
  • Forefoot comfort
  • Standing on hard flooring
  • General foot fatigue
  • Pressure relief without strong arch contouring

The Airyplant® PRO Insole is the cushioning option used within this advice hub.

The choice depends on whether the wearer primarily requires cushioning or more structured biomechanical support.

When Should You Seek Professional Assessment?

Professional assessment may be helpful where:

  • Pain is severe or persistent
  • Symptoms repeatedly return
  • Walking or balance is affected
  • The two feet require different support
  • An unusual foot shape is present
  • Standard insoles repeatedly cause discomfort
  • Numbness or weakness develops
  • Corns, callus or skin damage repeatedly form
  • Previous surgery or injury has altered the foot
  • A custom-made prescription may be required

A podiatrist or orthotist can assess symptoms, foot shape, movement, pressure, footwear and activity before recommending a cushioning, prefabricated, modified or custom-made device.

The Key Takeaway

Orthotic insoles are used to:

  • Support the arches
  • Improve rearfoot stability
  • Redistribute pressure
  • Cushion sensitive areas
  • Reduce strain through painful structures
  • Improve comfort during standing and walking
  • Accommodate deformity
  • Influence foot movement while they are worn

They may form part of the management of plantar fasciitis, symptomatic flat feet, overpronation, arch pain, forefoot pressure and general foot fatigue.

Orthotic insoles do not permanently reshape the feet and should be selected according to the individual requirement. They work best when correctly fitted inside suitable footwear and used alongside rehabilitation or other treatment where appropriate.

Bio Advanced Full Length Insole

Bio Advanced Full Length Insole

The Bio Advanced Full Length Insole offers clinically engineered, flexible EVA support tailored to individual biomechanical needs. It comes in multiple densities—low, medium, and high—and in both full and ¾ lengths, making it suitable for a broad range of patients. Moreover, the...
£79.95
View Recommended Support

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When Should You Seek Professional Advice?

Seek advice from a podiatrist, physiotherapist, orthotist or GP if foot pain is severe, repeatedly returns, affects normal walking or continues despite suitable footwear and a correctly fitted insole.

Stop using the insoles and reassess their fit if they cause increasing pain, numbness, rubbing, instability, skin damage or new discomfort elsewhere in the feet, legs or back.

People with diabetes, poor circulation, reduced sensation, fragile skin, an existing wound or a significant foot deformity should obtain professional advice before independently using a strongly contoured or pressure-altering orthotic.
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